Privacy Policy
Last Updated: December 10, 2024
Introduction
Welcome to Wellz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using Wellz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name and display name
- Profile information (age, gender, height, weight, fitness goals)
- Account credentials
Health & Fitness Data
To provide personalized health insights, we collect:
- Meal photos and food logs
- Nutritional data (calories, macronutrients, micronutrients)
- Workout activities and exercise history
- Body measurements and weight tracking
- Health metrics and wellness goals
- AI coach conversations and recommendations
Device Permissions & Data
With your permission, we may access:
- Camera: To capture meal photos for AI-powered nutritional analysis
- Health Connect (Android): To sync fitness data, steps, and health metrics from your device
- Photo Library: To upload existing food photos for analysis
Usage Data
We automatically collect certain information when you use our Service:
- Device information (model, operating system, unique identifiers)
- App usage patterns and feature interactions
- Performance data and crash reports
- IP address and general location (country/region)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Analyze your meals using AI to provide nutritional insights
- Generate personalized meal plans and workout recommendations
- Deliver AI coaching and health guidance
- Track your progress toward health and fitness goals
- Send you updates, notifications, and support messages
- Analyze usage patterns to improve our features
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Storage & Security
Your data is stored on secure servers located in the United States. We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and monitoring
- Access controls limiting data access to authorized personnel
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data to help us improve our Service. These may include:
- Cloud hosting providers (for data storage and processing)
- Analytics services (to understand app usage)
- AI/ML services (for meal analysis and recommendations)
- Payment processors (for subscription management)
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Data Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing at any time
- Opt-Out: Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: